2 Love Return Policy?Here’s our promise. Our merchandise won’t have manufacturing defects, and we’ll accept any defective item for refund or exchange. But don’t try to wear it then send it back! C’mon, ladies – that’s not spreading the love. We’ll accept unwashed, unworn, unused or defective merchandise that’s returned within 10 days after purchase for an exchange or refund. Merchandise received after 10 days will be subject to a 15% restocking charge. Merchandise received after 15 days will only be accepted at our discretion for a store credit. Sorry, but we don’t refund shipping charges or pay to ship back your product.
What’s your deal on shipping?We’re popular. Oh yes, we are. And because so many folks love 2 LOVE, we don’t always have enough merchandise in stock to ship your order prontissimo. So please, be patient. We’re on it. Your order will be shipped as our adorable tees become available, either immediately upon placement of order or 14-20 days after your order is placed (it takes a second to serve up tees this hot!)
Here’s the skinny. When an order is placed, it will be shipping to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Web Site. Huh? Don’t worry – that’s just some legalese we need to include – give us your address and you’ll get it. OK – more stuff the lawyers insist we say: all purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
Sorry – as cute as our butts are, we need to cover them!
How long will it take to get my order?We hate to be repetitive, so instead of copying and pasting, we’ll just direct you to our shipping policy (above)!
If I return this tee (which BTW would be a bummer because they are so cute) will I get my shipping costs refunded?Sorry! We can’t refund shipping.
How long do I have to return a tee if for some crazy reason I want to send it back?We’ll accept unwashed, unworn, unused or defective merchandise that’s returned within 10 days after purchase for an exchange or refund. Merchandise received after 10 days will be subject to a 15% restocking charge. Merchandise received after 15 days will only be accepted at our discretion for a store credit. Sorry, but we don’t refund shipping charges or pay to ship back your product.
Do you have a size chart that can help me figure out the best size?Sure do.
Our Extra Small is a standard size 2.
Our Small is a standard size 4.
Our Medium is a standard size 6-8.
Our Large is a standard size 10-12.
And our Extra Large is a standard size 14-16.
Is my credit card charged right away on pre-orders?No sireee, Bob. We only charge when we ship!
Do you gift wrap?All of our orders are sent wrapped in super-cute tissue paper and handled with love!
What other celebrities are designing tees?Every day more and more celebs are signing on to help us Spread the Love. To date we’re proud to have featured the following celebrity-designed tees: Alyssa Milano, Anna Sophia Robb, Ashanti, Brittany Murphy,Emily Osment, Emily Rios, Heather Matarazzo, Jamie-Lynn DiScala, Jessica Alba, Joy Galleotti, Mena Suvari, Michele Branch, Miley Cyrus,Mischa Barton, Molly Sims, Monique Coleman,
Taylor Momsen,Vanessa Hudgens,Victoria Justice
And for Baby Tee – Our All Star Moms… Ali Sweeney, Elizabeth Hasselbeck,Kelly Rutherford, LaLa Vazquez,Lisa Rinna, Melissa Joan Hart and Mariska Hargitay
We’re thrilled to soon launch celebrity-designed cosmetics, and next season a collection from the designers who dress your fave celebs on TV; Costume Designers from such hot shows as Ugly Betty, Grey’s Anatomy, Desperate Housewives, Dancing with the Stars, (and more!)
My non-profit organization would like celebrities to spread the love to our cause. Can 2 LOVE love us?Absolutely! Our celeb partners make a difference every day by spreading the LOVE to charities that change & save lives. We believe amazing things happen when you do good through LOVE and we’d love to know more about your charity to share with our celeb designers. Please send us information at info@2lovecollection.com
Where is 2 LOVE sold in the “real” world?Right now we’re exclusively selling on-line, but this Spring we will be rolling out to hundreds of the coolest specialty stores in the country. Stay tuned!
Are you guys getting any press?INDEED! From Us Weekly to OK Magazine, Cosmo Girl to Seventeen, on TV everywhere from Fox to E! to Access Hollywood to Extra, the media loves 2 LOVE. Check out the newsstands and you’ll likely see us there in one of the mags at any given time. Spread the love!
Can you tell me more about the company 2 LOVE?Sure thing. 2 LOVE is a lifestyle brand whose celebrity-designed products endorse a message of love while benefiting charities that elevate lives. The company inspires young women to love themselves, and in turn spread the love to others. Our unique marketing initiative – designed to empower women and promote philanthropy – has struck a chord among Hollywood’s A-listers, who have signed on in droves to join the 2 LOVE mission.
2 LOVE’s launch in 2003 was greeted with instant attention and success. Its initial collection of celebrity-designed tees, high-quality tops, and novelty knitwear ranged from basic fashion tees, to funky vintage style screenings, to embellished tops, all designed in extra buttery-soft, tissue cotton with innovative styling. The knitwear collection was originally distributed in the contemporary market segment in 500 plus specialty boutiques and better department stores, such as Saks Fifth Avenue, Macy’s West and Nordstrom’s.
2 LOVE is proud of the more than 50 celebrity partners who have already designed its products, which are sold at hundreds of stores nationwide and support important global causes with a percentage of all proceeds. Participating celebrities include but are not limited to: Jessica Alba, Miley Cyrus, Brittany Murphy, Michelle Branch, Mena Suvari, Mischa Barton, Molly Sims, Alyssa Milano, Jamie-Lynn DiScala, Ashanti, and Kristin Cavallari.
Every day, 2 LOVE continues to expand its reach across many markets in multiple product categories, working with today’s hottest celebrities to benefit important causes and spread a message of love.
Who runs 2 LOVE?2 LOVE is run by two women in Hollywood, Kristi Kaylor and Shanna Rosen. The brand is owned by The LOFT Agency LLC located in Beverly Hills, CA.
Who handles PR for 2 LOVEKenn Henman at aLine Media handles our press inquiries. Feel free to reach out to him anytime:
aLine Media
1460 4th Street, Suite 205
Santa Monica, CA 90401
phone: 310.576.1808
kenn@alinemedia.com
I’m a store and would love to sell 2 LOVE. How can I see the collection?Send us an e-mail at info@2love collection.com. We’d love to talk!
What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
